Terms & Conditions

Service terms designed for clarity, fairness, and professional delivery.

These terms explain how our website, digital services, project delivery, payments, intellectual property, and client responsibilities are handled when working with Lindocode Digital.

Overview

Our Terms and Conditions are intended to create a clear framework for how our website and services are used, how projects are delivered, and how commercial and legal expectations are handled between us and our clients.

BusinessLINDOCODE DIGITAL (PTY) LTD
Effective DateJanuary 2026
Contact Emailinfo@lindocode.com
Applies ToWebsite use and digital service engagements
Professional service terms
ScopeDeliveryOwnership
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Clear scope and delivery

All work is delivered according to agreed scope, timelines, and project requirements documented between us and the client.

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Fair use and conduct

Clients agree to use our website and services lawfully, responsibly, and in a way that does not harm our systems, reputation, or operations.

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Protected creative work

Unless otherwise agreed in writing, intellectual property, draft work, and unreleased materials remain protected and subject to our ownership terms.

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Transparent commercial terms

Pricing, payment, revisions, delays, and project changes are handled according to agreed commercial terms and written approvals where needed.

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1. Introduction

These Terms and Conditions govern your access to and use of the Lindocode Digital website and any services, products, proposals, deliverables, or communications provided by LINDOCODE DIGITAL (PTY) LTD ('we', 'us', or 'our').

By using this website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use the website or proceed with our services.

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2. Company details

LINDOCODE DIGITAL (PTY) LTD is a digital services business offering solutions that may include website design, web development, mobile app development, UI or UX design, branding support, consulting, maintenance, and related digital services.

Business contact email: info@lindocode.com.

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3. Use of the website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, disrupt the website, attempt unauthorised access, introduce malicious code, or interfere with the integrity, availability, or security of the site.

We may suspend, restrict, or terminate access where we reasonably believe misuse, unlawful activity, abuse, or harmful conduct has occurred.

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4. Service engagement

Any project, service, or retainer arrangement may be subject to a separate quotation, proposal, statement of work, invoice, email confirmation, or signed agreement. Where a separate written agreement exists, that agreement will apply together with these Terms and Conditions.

A project will generally only be considered confirmed once scope, pricing, timing, and approval requirements have been agreed.

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5. Quotes, pricing, and validity

Any quotation or estimate provided by us is based on the information available at the time and may be subject to expiry, revision, or change if the project scope, timing, technical requirements, integrations, or deliverables change.

Unless otherwise stated, quotations do not guarantee indefinite pricing and may be withdrawn or updated before formal acceptance.

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6. Client responsibilities

The client agrees to provide accurate information, timely approvals, required content, legal rights to supplied materials, project feedback, access credentials where needed, and any dependencies necessary for delivery.

Delays in client communication, feedback, content, approvals, or technical access may affect timelines, handover dates, or final delivery outcomes.

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7. Project changes and additional work

Any request outside the original agreed scope may be treated as a variation or additional work. We may revise cost, deadlines, or delivery terms before proceeding with out-of-scope requests.

No additional scope is required to begin until it is accepted in writing, whether through email, messaging confirmation, quotation approval, or another clear recorded instruction.

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8. Payment terms

Unless otherwise agreed in writing, invoices must be paid according to the payment terms stated on the invoice, quotation, or agreement. We may require deposits, milestone payments, recurring retainers, or full settlement before final handover depending on the nature of the work.

Late payment may result in paused work, withheld delivery, suspension of support, or delayed project continuation until outstanding amounts are resolved.

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9. Intellectual property

Unless otherwise agreed in writing, all concepts, drafts, design explorations, source files, code, strategy materials, visual systems, content structures, and related working materials created by us remain our intellectual property until payment obligations and any transfer terms have been satisfied.

Third-party assets, fonts, plugins, libraries, APIs, stock resources, frameworks, and platform dependencies remain subject to their own respective licences and terms.

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10. Client content and warranties

You warrant that any materials, content, logos, images, text, documents, credentials, instructions, or media you provide to us may lawfully be used for the project and do not infringe the rights of any third party.

We are not responsible for verifying ownership of all client-supplied materials unless explicitly agreed as part of the service.

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11. Revisions and approvals

Where revisions are included, they apply only to the scope and revision limits agreed for the relevant project. Additional revision rounds or major directional changes may be billed separately.

Once the client approves a stage, milestone, or final deliverable, later changes may be treated as new work unless otherwise agreed.

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12. Timelines and delivery

Any timeline we provide is an estimate unless expressly stated otherwise. Delivery dates may shift due to project complexity, technical issues, changes in scope, client delays, third-party dependencies, force majeure events, or other reasonable operational factors.

We will make reasonable efforts to deliver within agreed timeframes, but we do not guarantee uninterrupted availability or delay-free completion in all cases.

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13. Hosting, third-party platforms, and integrations

Where a project relies on third-party services such as hosting providers, domain registrars, cloud services, payment gateways, analytics tools, app stores, external APIs, or content platforms, their availability, pricing, terms, and technical limitations remain outside our direct control.

We are not liable for downtime, API changes, service outages, suspensions, account restrictions, or external vendor decisions caused by third parties.

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14. Support and maintenance

Post-launch support, maintenance, updates, monitoring, or change requests are only included where expressly stated in a proposal, retainer, support agreement, or maintenance arrangement.

Where no ongoing support agreement exists, future fixes, changes, platform updates, content changes, or enhancement requests may be quoted separately.

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15. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, business interruption, loss of profit, loss of revenue, loss of data, or reputational damages arising from the use of our website, services, or deliverables.

Our total liability in relation to any claim connected to our services will, to the extent allowed by law and unless otherwise agreed in writing, be limited to the amount actually paid to us for the specific service giving rise to the claim.

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16. Indemnity

You agree to indemnify and hold us harmless against claims, losses, liabilities, damages, and expenses arising from your misuse of the website, unlawful instructions, infringement caused by client-supplied materials, or breach of these Terms and Conditions.

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17. Privacy and data handling

Any personal information processed through the website or during service delivery will be handled in line with our Privacy and POPIA Policy, as updated from time to time.

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18. Confidentiality

Where confidential information is shared during a project, both parties should take reasonable steps to protect it and not disclose it improperly, except where disclosure is required by law or already authorised.

A separate non-disclosure agreement may apply where specifically signed or agreed.

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19. Suspension or termination

We may suspend or terminate access to the website or suspend services where there is misuse, abuse, unlawful conduct, non-payment, repeated delays, hostile conduct, impossible delivery conditions, or material breach of agreed terms.

Termination of a project does not automatically remove the obligation to pay for approved or completed work already performed.

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20. Governing law

These Terms and Conditions are governed by the laws of the Republic of South Africa, unless another governing law is expressly agreed in writing for a specific contract or engagement.

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21. Changes to these terms

We may update these Terms and Conditions from time to time. The latest version published on this page will apply from its effective date unless a separate signed agreement states otherwise.

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22. Contact details

For questions about these Terms and Conditions, contact us at info@lindocode.com.

You may also add your registered address, phone number, and company registration information here if you want the page to feel more formal and complete.